Integrate apps with ServiceNow

Connect different applications,servers and other system apps with pre-built integrations to ServiceNow.

Our team of experts leverages ServiceNow’s robust integration capabilities, including RESTful APIs, to seamlessly connect ServiceNow with your favorite apps, servers, sftp server etc.

ServiceNow Inbound Connectors

Connector is prebuild integration or automation with some tool/application , SSH machine, SFTP machine which is ready to integrate with serviceNow. Inbound connectors help in inbound integration with serviceNow .Connectors are made up of Triggers and Actions. Triggers determine when a connector executes.

Experience the power of our live connectors designed to meet your immediate needs. 

File connector

Connect a specific directory or file on any remote Server in a real time or in schedule manner.

 

Apps connector

Connect your favorite app  in a real time or in schedule manner. 

 

Web hook

ServiceNow inbound integration webhook

SFTP connector

Managed SFTP/FTPS cloud storage and connectord as a service.

 

SNCONNECTORS WORKING

How Connector Works

Connectors are made up of Triggers and Actions. Triggers determine when a connector executes.

Start with a trigger

A trigger starts your automation. Say you want to send a message anytime someone fills out a form—the trigger would be the “new lead.”

Now, it’s time for action

Actions are what your automation does when it’s triggered. 

If your trigger is a creating ticket in serviceNow , the action is ‘creating ticket’. Add as many actions as you want.

Watch the work happen—automatically

That’s it! You’ve created a connector. Now, you can sit back and let connector do the heavy lifting. 

What connectors can do for you

Integrating external systems with ServiceNow has never been easier. With our inbound ServiceNow integration solution, harness the full potential of your ServiceNow platform by effortlessly ingesting data from external sources, automating processes, and enhancing collaboration across your organization.

Monitor file and folders for change

Monitor specific directory or file on any remote Server in a real time or in schedule manner. once new file reached or change detected then perform action in serviceNow.

Schedule and Real time based monitoring

Our inbound ServiceNow integration enables real-time data ingestion from external systems directly into ServiceNow, ensuring that your ServiceNow instance is always up-to-date with the latest information

Connect your favorite cloud apps

Integrate various application to ServiceNow and when events occurs in app, it can send data in serviceNow

Event-Driven Automation

Trigger actions and workflows in ServiceNow based on events from external systems. Whether it's creating incidents, updating records, or triggering notifications, our integration solution automates processes and keeps your ServiceNow instance in sync with external changes in real-time.

Advanced Error Handling

Handle integration errors gracefully with advanced error handling mechanisms. Our solution detects and resolves errors automatically, providing detailed logs and notifications to help you identify and troubleshoot issues quickly, minimizing disruptions to your integration workflows.a

Scalable and Reliable

Scale effortlessly to meet your growing integration needs. Our solution is built on a scalable and reliable infrastructure, capable of handling high volumes of data and concurrent integration tasks with ease, ensuring uninterrupted service and optimal performance.

Easy to configure

Customize your integration from web based portal and deploy inbound ServiceNow integrations in minutes, not hours.

Expert Support

Access expert support and guidance every step of the way. Our team of integration specialists is here to help you plan, deploy, and optimize your inbound ServiceNow integrations, ensuring success and maximizing the value of your ServiceNow investment.

Our Expeinces

  • Practical Expertise

    Benefit from our team's hands-on experience in ServiceNow inbound integration, gained through numerous successful projects across diverse industries.

  • Certified Professionals

    Work with a team of ServiceNow-certified professionals who bring a deep understanding of the platform's capabilities and best practices to every integration project.

  • Customized Solutions

    Receive personalized integration solutions tailored to your organization's unique requirements, workflows, and IT environment.

  • Tangible Business Impact

    Experience tangible business outcomes, such as reduced manual effort, streamlined processes, and improved decision-making, resulting from our ServiceNow integration expertise.

  • Transparent Process

    Stay informed at every step of the integration process with clear communication, regular updates, and honest feedback from our dedicated team.

  • Seamless Implementation

    Rely on our proven implementation methodology and project management expertise to deliver your ServiceNow integration solution on time and within budget, with minimal disruption to your business operations.

  • Collaborative Partnership

    Partner with a trusted advisor who understands your business goals and challenges, and is committed to delivering value-added solutions that drive your organization forward.

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Infrastruture & Security

Snconnector is the cloud native platform deployed as a SaaS service. The platform architecture is split into several microservices, of which a detailed breakdown is beyond the as it’s proprietary, but what is important to note for the reader is that these services are architectured to scale with load requirements and support customers geographically.

Snconnector is the cloud native platform deployed as a SaaS service .We handle all of the infrastructure management and maintenance for you. This includes security management, with several protocols and safeguards in place to ensure your data is always secure. This means no spinning up virtual machines or software installation. Snconnector scales automatically to meet your needs.

  • No infrastructure to manage
  • No data storage
  • Automatic updates, patching, vulnerability management

Snconnector is the cloud native platform deployed as a SaaS service .We provides comprehensive security controls to lock down access to the right people. 

  • Firewall controls
  • Easy user management
  • Extensive auditing and reporting
  • User expiry
  • Transfer protocol restrictions
  • Disable insecure protocols
  • Feature restrictions
  • RSA key authentication
  • MFA/2FA support
  • Automatic lockout after several failed login attempts
  • Your data is encrypted at rest
  • Built in suspicious behavior alerting
  • Comprehensive audit logging
  • You always have full control of your data
  • Secure password policies

 

We handle all of the infrastructure management and maintenance for you. This includes security management, with several protocols and safeguards in place to ensure your data is always secure. This means no spinning up virtual machines or software installation. Snconnector scales automatically to meet your needs.

Sick of config files? We are too. That’s why we made Snconnector simple and easy to manage and you can ditch the complex configs. Managing Snconnector is done in our modern, secure, browser-based admin interface.

Connector is prebuild integration or automation with some tool/application , SSH machine, SFTP machine etc. which is ready to integrate with serviceNow. Inbound connectors help in inbound integration with serviceNow .Connectors are made up of Triggers and Actions. Triggers determine when a connector executes.  Choose trigger , configure actions , provide connection information and that is it. you are ready to connect with servicenow.

Snconnector provides two different models of data storage. The most common model and the one which the platform was designed for is that of BYOS (bring your own storage). 


1. BYOS (Bring your own storage) –Through this offering, customers can bring its own storage/server from where files need to pick. it provides customers the assurance and ability to have full control and visibility of their data at rest. This ensures customers can apply their own data retention, backup, and security policies to the data at rest and apply other third-party solutions (such as anti-virus) to the data without being locked in with snconnector as a solution. As server is managed and provided by customer, connector cost is less in this mode.

No matter which mode you are in running with, no changes or agent installation is done by snconnector on any of servers for interaction. In both the mode, snconnector is act like as client which requires basic connection for its job.

Any connector needs two servers to successfully execute integration –

  • Storage server is kind of front face server. Here files are stored or somehow bring on this server by client, integration or by other means. SFTP, SCP and SSH protocols are enabled on this server. This server details are shared with client, and they are also free to share it with vendor or with public for sending and receiving files.Different SFTP client like Wincsp , filezilla can be used for file operation.

  • Application server is kind of backend server where snconnector application runs . it interacts with “front face” server for files. Files are somethimes fetched on this server for processes and once processing is done, deleted as per configuration. This server only allow connection from “front face” server and no direct connection is provided to this server to anyone. If not required then it process file from “front face” server directly without fetching on this server.

Both servers interact each other and provide integration service to customer. For every client – these servers are deployed which separate infrastructure and data completely separate from other client. There is no sharing of data or servers between client/users .

Both the servers are on cloud servers and best possible security are in place to.


2. Service mode –

This is full fledged snconnector offering in which, “front face/file storage” and “back end ” both provided and managed by snconnector team.

 

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we’re excited to share that several new integrations are in the pipeline and will be rolling out in the near future. Stay tuned for further updates as we continue to expand our integration offerings.

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